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Demonstration Project PrototypeAI & Automation
AI Support Assistant
A demonstration of an LLM assistant that answers questions from a business's own documents.
Interface preview — illustrative.
Overview
A demonstration project showing how a business could answer common customer questions using its own documentation and a language model, with human hand-off.
Challenge
Small teams spend hours answering repetitive questions that are already covered in their documents.
Solution
Retrieve relevant passages from approved documents, generate a cited answer, and route uncertain cases to a person.
Key features
- Answers cite source documents
- Confidence-based hand-off
- Conversation history
- Simple admin upload
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